FAQ
FAQ
We hope you find the answers to your questions about Eden Rock – St Barths below.
If not, please email [email protected] or call +590 590 29 79 99, and one of our team members will be delighted to assist you.
Where is Eden Rock - St Barths located?
Eden Rock - St Barths is an icon and the original hotel to open on the stunning Caribbean Island of St Barths, a tropical paradise where crystal-clear waters meet 16 soft white sandy beaches that surround lush palm-strewn hillsides.
What is the address of Eden Rock – St Barths?
Eden Rock - St Barths
St Jean Bay
St Barthélemy, 97133
French West Indies
What is the hotel’s contact information?
You can reach us at +590 590 29 79 99 or email [email protected].
What amenities does Eden Rock - St Barths offer?
Eden Rock - St Barths provides a wealth of amenities, including a fitness centre with personalized coaching, daily wellness activities, and an exclusive Eden Spa & Wellbeing featuring three treatment cabins and a beachfront cabana. Our dedicated Guest Relations team is available to fulfil your every desire, ensuring a seamless and memorable experience.
What are the check-in and check-out times at Eden Rock - St Barths?
Check-in is at 3 PM, and check-out is at 12 PM. Early check-ins and late check-outs may be accommodated upon request.
How many rooms does Eden Rock – St Barths have? What types of rooms can I book at Eden Rock?
Eden Rock - St Barths features a total of 37 individually styled rooms, suites and villas, each uniquely located either on the rock, along the beach, or nestled within lush gardens. For guests requiring enhanced accessibility, specially designed rooms are available to ensure a comfortable stay.
What amenities can I expect in the rooms?
Each room is appointed with a king-size bed, Wi-Fi, a Nespresso machine, bio coffee, a mini bar, cocktail kits and a clothing steamer. Bathroom amenities include a Dyson hair dryer, luxurious toiletries by Dr. Barbara Sturm and a complimentary beauty bag featuring hair clips, hair ties, Idalmi nail polish and remover, a pocket mirror, and cotton swabs.
Select suites feature private pools, hot tubs, and welcome amenities that include a complimentary bottle of Champagne.
What dining options are available at Eden Rock?
Eden Rock boasts multiple dining venues: the Beach Bar for light lunches, the Sand Bar offering all-day dining crafted by Michelin-starred Chef Jean-Georges Vongerichten, the Rémy Bar & Salon for exquisite cocktails and tapas and Rémy’s Club for a timeless speakeasy atmosphere. We also offer convenient room service and the new Eden to Go for takeaway options.
What kind of breakfast is served at Eden Rock - St Barths?
Guests can enjoy a delightful breakfast buffet complemented by an à la carte selection of eggs, waffles, fresh fruits, croissants and homemade pastries, fresh juices, and coffee.
Is there a dress code at Eden Rock - St Barths?
Yes, the dress code at Eden Rock is casual chic, ensuring a relaxed yet stylish atmosphere.
Is there a spa at Eden Rock -St Barths?
Yes, the Eden Spa & Wellbeing offers a serene environment with three treatment cabins and beachside services, featuring renowned brands such as Dr. Barbara Sturm and Ligne St. Barth, as well as Medical Spa offerings such as Exilis Ultra 360, Coolsculpting, EMFace, EMSculpt and HydraFacial. A range of spa treatments can also be enjoyed in select suites.
Does Eden Rock - St Barths have a swimming pool?
While there is no public swimming pool, many of our suites and villas feature private pools and / or jacuzzis.
Is there a fitness centre at Eden Rock - St Barths?
Yes, we have a well-equipped fitness centre, and personalized wellness coaching sessions are available to enhance your experience.
Can I host my wedding at Eden Rock - St Barths?
Absolutely! Eden Rock - St Barths is the perfect venue for weddings and special occasions. From intimate ceremonies to elegant dinners, our team is ready to make your day unforgettable. For a dreamlike marriage proposal, our Yoga Deck is the perfect spot.
What popular attractions are nearby?
Guests can explore luxury shopping in Gustavia and shopping and tennis in St Jean. Beautiful beaches include Gouverneur and Saline, and a variety of dining options such as Nikki Beach, Gypsea and La Guérite Beach for lunch are within proximity, as well as and water sports activities.
How can I reach Eden Rock from the nearest airport?
Eden Rock is just a 5-minute drive from the airport, ensuring a quick and convenient arrival.
Does Eden Rock offer an airport shuttle?
All Eden Rock guests receive a chauffeured welcome upon arrival at the airport or harbour.
Is there parking available?
Yes, we offer an easy valet parking service for all guests.
Are any cleaning services offered at Eden Rock Hotel?
We offer daily housekeeping and turndown service, as well as laundry service upon request.
Are children welcome at Eden Rock?
Children of all ages are warmly welcomed at Eden Rock, with various fun activities available to engage them during their stay, from bodyboarding to sandcastle building. While we do not offer a dedicated Kids Club, our Guest Relations team is always delighted to organise special arrangements for children, including swimming lessons, surf lessons, tennis sessions, yoga classes, massages, painting lessons ... and more.
Baby cribs are available upon request.
Are pets allowed at Eden Rock?
Small pets (up to 7 kg) are welcomed for an additional daily charge of 80€. They will receive special amenities, including homemade treats and a tailored menu available at the Sand Bar or through room service.
Does Eden Rock offer gift vouchers?
We are happy to create custom gift vouchers upon request.
Is smoking allowed in the hotel?
Rooms are non-smoking, but guests may smoke on terraces and in designated outdoor areas.
What are the accommodation rates at Eden Rock?
Rooms start from €1,400, with suites from €2,150, beach houses from €4,200, and villas from €13,000. Our reservations team can assist you in finding the best options for your stay.
What is the cancellation policy at Eden Rock?
A deposit of 30% is required at the time of booking. For cancellations outside of the 90-day cancellation policy, an administration fee of 10% of the total amount of the reservation will be charged. Full payment is non-refundable if cancelled less than 90 days prior to arrival. Please refer to our team for concerns regarding cancellation at [email protected].
Does Eden Rock offer concierge services?
Yes, our Guest Relations team handles all concierge requests before your arrival and while you are staying at Eden Rock - St Barths, ensuring that your stay is tailored to your desires.
How long has Eden Rock – St Barths been open?
Eden Rock has been a cherished destination since 1953, providing exceptional service and unforgettable experiences for over 70 years.
Who owns Eden Rock?
Founded by Rémy de Haenen in 1953, Eden Rock has been owned by David and Jane Matthews since 1995 and is managed by Oetker Collection.