Legal name: Hôtel Le Bristol
Share capital of the Hotel: €4,500,000
Represented by the President-Managing Director: Luca Allegri
Address: 112 rue du Faubourg Saint-Honoré, F-75008 PARIS - France
Tel: +33 (0)1 53 43 43 00
E-Mail: [email protected]
SIRET number: 572 047 751 000 19
Intra-community VAT number: FR 59 572 047 751
Paris RCS: B 572 047 751
Settlement of disputes:
In case of dispute, only the French courts shall have jurisdiction.
In case of dispute, the Customer may first contact the Hotel to seek an amicable solution.
All disputes that cannot be resolved amicably between the Hotel and the Customer within one (1) month of their notification will be submitted to the competent French courts under the conditions of ordinary law.
In addition, the European Commission has set up an Online Dispute Resolution platform to facilitate the independent extrajudicial settlement of online disputes between consumers and professionals in the European Union. This platform can be accessed at the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
In accordance with Law No. 2016-301, the Customer also has the option of contacting the Tourism and Travel Mediator. Before contacting the Mediator, the Customer must write to the Hotel by registered mail with return receipt.
To contact the Mediator, the Customer must complete a complaint form available on the website https://www.mtv.travel/saisir-le-mediateur/ and follow the steps indicated on the website.
In accordance with Article L. 221-18 of the Consumer Code, the Customer does not have the right to withdraw from a service contract, which does not apply to accommodation services other than residential accommodation.
Telemarketing: You can register for the free government-sponsored Do Not Call List, Bloctel, by following the steps on the website: https://www.bloctel.gouv.fr/
Please note that your registration may take up to 30 days to become effective after you have received your registration receipt.
Please be advised that any damage observed in the room during your visit or after your departure will occur an additional charge.
Household packaging management: For the treatment of household packaging waste generated by our activities, the Hotel is a member of an authorized eco-organism, which organizes and coordinates the collection of this waste. In accordance with article L. 541-10-10 of the French Environment Code, the Hotel informs the Customer of its unique identification number: FR405610_01HJPS.